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NC EAST

 

PO Box 903

Spring Lake, NC 28390

 

(888) 282-4602

Emergency

 

(910) 494-8210 / (919)201-6789

Non-Emergency

 

NCEquineAST@gmail.com

PAYMENT OF INVOICE NOTICE

 

Payment of an invoice in full is due prior to or at the time the services are rendered.  Billing invoices for payment is not an option.  Invoiced receipts can be provided if requested. 

 

Accepted payment methods are Cash, Personal or Business Check (Valid Drivers License Information required), Cashiers Check, Money Order, or major Credit Card. 

 

Checks and Money Orders should be made out to "NC EAST".

 

Credit Card payments are processed through PayPal. If payment is made with a credit card, there will be a 5% fee added to the subtotal listed on invoice to equal the total amount due.  This fee is required in order to allow for NC EAST to continue to accept credit cards as a method of payment due to the fees associated with the use of the PayPal Service.

 

Available Services

     

     All services are provided by NC EAST's highly trained team of volunteers utilizing the most up to date and advanced specialized equipment and a one of a kind equine transport unit.  In addition to the in-depth training the volunteers are required to attend twice a year with NC EAST’s unit and equipment, they are required to obtain training in the specialty of technical large animal emergency rescue through pre-approved highly qualified instructors.  Several of the members also have backgrounds and degrees in equine management/animal science, emergency services (Fire, Rescue, Emergency Medical Services), veterinary medicine, natural horsemanship, competitive equestrian events, and equine transportation.  In addition to the above, we have Liability Insurance on our equipment and our personnel should the unforeseen occur and certificates of insurance can be forwarded if requested.  Should you need any of the services provided by NC EAST, please visit our website at www.NC-EAST.com for related information or contact us directly by phone or email.

    

     Below is an outline of the typical services that are available.  The services are categorized based on the type of service call or contracted request.  

 

     NC EAST may require that a veterinarian be on-site upon arrival and for the duration of the service call at that location (until the equine is secured in the trailer unit) and for a veterinarian to be on-site at the destination to receive the equine and administer additional sedation or treatment if applicable.

 

     Fees for services are subject to change and are merely estimates unless otherwise noted.  Please contact a NC EAST member if you have any questions or for an estimate based on current fees for assistance, transport or other services.

 
EVENT STAND-BY
     If hired to stand-by for medical support, assistance and transport at an equine event, our mission and goal is to provide safe, humane and timely assistance and transport for injured or deceased equines away from the competition area or off the race course while maintaining a high level of professionalism.  NC EAST will be staffed with no less than two team members for 3-day events and no less than 3 team members for steeplechases.  The team members operate directly under the direction and advisement of the attending licensed veterinarian(s) with regards to assisting with the equines medical care and transport.  The team members are solely responsible for the application or removal of and use of NC EAST equipment and supplies during the performance of their duties.  Should a secondary unit be warranted and provided by the venue or organization, our crew members, equipment and supplies will remain on the NC EAST unit and will not be permitted to be left at a secondary location without the accompaniment of a NC EAST crew member whose responsibility it will be to manage that equipment. 
     At no time will a team member assume a response is warranted under any circumstances or be solely responsible for taking over care, custody and control of an equine without the direct advisement by the event staff member responsible for handling equine emergency responses.  The NC EAST trailer unit is over sized in height and width and therefore, if a response is needed, will require adequate clearance and turning area on access routes the unit is expected to travel. 
     The duties for hire will include being available at a designated staging area for response in the event of an equine related incident on site, application and employment of basic and specialized equipment at the advisement of the attending veterinarian(s) responsible for the equine's medical care, and transport of the injured, compromised, or deceased equine to a secondary location on site.  The crew members will not be responsible for jobs, duties, or tasks outside their duties for hire such as crowd control, directing traffic, manning any entry/exit gates or points, managing water stations for equines or riders, assisting with human first aid or medical response beyond making contact to request such response, etc.
     NC EAST is hired and contracted by the venue or event organization, not by an equine owner or agent, to stand-by for the duration of the event.  The crew will not be permitted to leave the venue to transport equines off site without the expressed and written permission from the head event official due to the contents documented within this contractual agreement.  Therefore if an equine requires transport off site to a veterinary facility, the transport arrangements will be scheduled for after the completion of the event unless otherwise approved in writing by the head event official.  The requested assistance or transport will be handled as a separate service call and transport and will be at the expense of and sole responsibility of the equine owner/agent and payment is expected in full at the time that the services are rendered.  A licensed veterinarian must be onsite with the equine upon pick-up and upon drop-off to evaluate and initiate or continue treatment of the equine.       
     NC EAST will require means of direct contact with an event official must have easy ingress and egress to and from the staging area to any incident location, secondary location, water access points, and entry/exit points to the venues.  The crew members will be expected to attend any pre-event or officials meetings in order to gather any information necessary to perform their duties in the best manner possible. 
     In addition to the above, we have Liability Insurance on our equipment and our personnel should the unforeseen occur and certificates of insurance can be forwarded if requested. 
      If your organization/venue elects to have NC EAST present at your equine event(s) it should be understood that both your organization/venue and NC EAST are making a commitment for that/those date(s).  Please double check all of the dates listed on the contract for service to ensure they are documented correctly and indicate which days and/or events our presence is or is not needed during the event.  NC EAST assures you that we will be at your equine event as scheduled and will not cancel out to take another equine event once your signed contract has been received and date(s) confirmed, however if your organization/venue cancels the services of NC EAST for any reason you will be charged a $200 cancellation fee per day cancelled.  The "Contract for Event Stand-By Services" will be mailed upon request and if you would like to hire NC EAST please complete and return the contract as soon as possible so that the date(s) can be added to our schedule and confirmed.
     We would be honored to be able to provide our services and stand-by at your event with our state-of-the-art equine response unit to efficiently and professionally handle any sick or injured horse under the direction of the attending licensed veterinarian(s).             
 
ASSISTANCE AND TRANSPORTS
     In addition to covering steeplechases, horse trials and other equine events, we respond locally to veterinary clinics, farms, and facilities for on-site assistance and/or transport of an ill or injured equine to the North Carolina State University - College of Veterinary Medicine's Large Animal Hospital and other one-way or round-trip destinations.  A licensed veterinarian may be required to be on location at the pick-up and drop-off sites depending on the status of the equine and the nature the request.  NC EAST serves the equine community with a specialized equine emergency response unit and no less than an experienced two-person crew but can respond with additional crew if requested or warranted based on the needs of the client or logistics of the service call or transport.  The majority of NC EAST's crew members, being horse owners and professionals themselves, are experienced in handling all breeds of equines in a variety of disciplines and emergency situations so rest assure that the equine being assisted or transported will be in very capable hands.  NC EAST is available to assist onsite with lifting equines that are down and questionable whether or not they will stand independent of assistance, suspending an equine in a non-weight bearing state for veterinary or farrier treatments and procedures, or to transport equines to veterinary facilities, specialty clinics, or return trips from such locations either standing without assistance in a trailer stall or secured in a down position on the Rescue Glide, or suspended in the Anderson Sling Support System.  In addition to the in-depth training they are required to attend twice a year with NC EAST’s unit and equipment, they are required to obtain training in the specialty of technical large animal emergency rescue through pre-approved highly qualified instructors.  Several of the members also have backgrounds in equine management, emergency services (Fire, Rescue, Emergency Medical Services), veterinary medicine, natural horsemanship, and equine transportation.  In addition to the above, we have Liability Insurance on our equipment and our personnel should the unforeseen occur and certificates of insurance can be forwarded if requested.  Should you need any of the services provided by NC EAST, please contact us directly by phone or email.
 
AVAILABLE EQUIPMENT
   If NC EAST is providing a service, whether assistance, transport or stand-by, the following is a partial list of the basic and specialized equipment available:
·       Anderson Sling with a steel frame to haul equines who are non-weight bearing and need to be transported suspended
·         Large skids/large animal rescue glides to load, secure, move and transport a downed equine in a recumbent position
·         Two Kimzey Splints (Rear Leg and Front Leg) and several PVC splints along with bandages and wraps for leg injuries
·         On-board and portable winches for moving equines on to and off of the trailer unit if needed
·         Microwave, Sink (hot/cold water) and Refrigerator which serve multiple purposes
·         Air Conditioner/Heater Unit powered by an on-board generator to acclimate temperature inside the trailer
·         Screens for shielding an injured/euthanized equine from spectators
·         Webbing Straps, Hobbles, and Ropes for moving and repositioning equines
·         Two 100 gallon water tanks (one with gravity flow and one with a pump) for wetting down an overheated horse, etc.
·         Equipment to set up a single stall, double stalls, or a box stall configuration for free-standing equine transport
·         Basic Medical Supplies